As OPTIC One is a company whose challenge is the relentless pursuit of quality in visual health, it was important to have an impartial and credible entity to confirm the brand’s commitment to excellent service.

 

The DECO PROTeste study was the natural path to conducting this impartial and thorough work. It was an exhaustive and scientific study that required several random visits to many of our stores, and in the end, it proved that our differentiated service was indeed a reality.

 

The positive evaluation in the different dimensions of the sales process, customer experience, hygiene and safety conditions, legal compliance, among others, allowed OPTIC One to acquire this seal and guarantee the recognition of our quality, trust, and commitment to the consumer.